About Me

Experienced Senior Business Analyst | Agile Project Management | Digital Transformation

As a Senior Business Analyst with over a decade of expertise in Agile project management, business process optimization, requirements gathering, and stakeholder management, I have successfully delivered end-to-end implementations across multiple industries, including Human Resource Management (HRM) and Insurance. My experience spans HRMS, insurance core applications, insurance broker platforms, and customer portals (B2C)—enhancing efficiency, automation, and customer experience.

Holding certifications in PMI-ACP (Agile Certified Practitioner), Professional Scrum Master (PSM), Professional Scrum Product Owner (PSPO), Lean Six Sigma Green Belt & Yellow Belt, and HCM L1 Product Support, I specialize in bridging business needs with IT solutions, ensuring seamless project execution and stakeholder alignment.

Key Specialties:

✔ Business Process Improvement & Optimization
✔ Requirements Gathering, Documentation & Analysis
✔ Agile Methodology & Scrum Framework
✔ Stakeholder Management & Communication
✔ HRM Solutions (RAMCO HCM, Microsoft Dynamics)
✔ Insurance Core Applications & Broker Platforms
✔ B2C Customer Portal Development & Digital Transformation

I thrive on understanding business challenges, identifying growth opportunities, and implementing strategic IT solutions that drive efficiency and success. Let’s connect to explore how I can add value to your team and contribute to your business goals.